E-Commerce Management

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About
E-Commerce Management

A successful Ecommerce website needs a professional team to keep it running smoothly, keeping it fresh with new graphics, and adding features that become necessary and upgrading security settings time to time. Our time tested process and years of experience in the ecommerce industry gives us an edge when it comes to managing large ecommerce systems.

There are several factors that contribute to the success of an e-commerce site, the product offering set aside it’s the technology, speed of access, usability and the security infrastructure that drives sales.

If you do business online, it is imperative that your e-commerce sales funnel is effectively designed and managed.

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Data Management & Payment re-conciliation

1) Maintaining sales data on monthly basis

2) Providing data from across marketplaces for accounting purpose

Photography

1) All kind of product & model shoot.

2) Marketplace specific shoot.

3) Editing assistance.

4) Professional camera and lens kits.

Return & Reimbursement Management

1) All returns traced through panel and matched with receiving record

2) Data analysis to reduce the returns and Claim for all fraud cases

Inventory & Price Management

1) Inventory management across multiple marketplaces through advance software

2) Inventory & assortment planning

3) Price planning against the product cost and marketplace charges

Order Processing & logistics

1) Daily order processing before 10am. Order

2) processing will be 2 or 3 times depends on requirement(No restrictions on order processing frequency)

3) Following with Marketplace logistics partner for smooth pickup

Business Growth & Account Management

1) Portal wise Pricing revision/update

2) Regular Inventory updating

3) Regular participation on marketplace promotion s/EventsRecommendation for paid advertisement/promotions for top/non-moving products

Account Health Management

1) Account Audit on regular basis

2) Reply on Buyer messages

3) Request for Feedback

4) Reply on Feedback

5) Negative Feedback removal

Client Deliverable

1) New designs and Stock update on frequent basis

2) Packaging and Dispatch

3) Returns Update

4) Point of contact required for daily communication

Marketplace On-boarding

1) Registration on leading marketplaces based on category.

2) Seller profile updation.

3) Brand & Category approval – Brand Registry.

4) Business tracker creation.

Cataloguing & Listing

1) Content writing from scratch and image uploading

2) Rich cataloguing including Keywords

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